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Drains24 is a family-run drainage company led by Oliver and Lon, with over 28 years of combined drainage experience. Our engineers handle everything from blocked sinks, blocked toilets, and outside drain blockages to CCTV drain surveys, root removal, drain relining, and emergency drainage repairs.
We work across Twickenham and nearby areas including St Margarets, Whitton, Strawberry Hill, Teddington, Richmond, Hampton, Isleworth, Hounslow, and Kingston upon Thames.
When you call Drains24, you get direct help from a drainage team that understands local homes, older pipework, tree root issues, shared drains, basement drainage concerns, and the common drainage problems found across South West London properties.
Whether you have a drain emergency right now or want to book a CCTV drain survey, Drains24 is available 24/7.
Call our team for blocked drains in Twickenham, urgent drainage callouts, drain repairs, root removal, CCTV surveys, soakaway problems, and commercial drainage support.
Our engineers cover Twickenham and nearby areas across South West London, including:
Twickenham · St Margarets · Strawberry Hill · Whitton · Teddington · Hampton · Hampton Hill · Richmond · Ham · Petersham · Isleworth · Hounslow · Kingston upon Thames · East Twickenham · Fulwell · Richmond upon Thames
Some drainage problems are straightforward private blockages. Others involve shared drains, lateral drains, or public sewers. That difference matters because responsibility can change depending on where the problem sits and whether the pipe serves one property or more than one property.
For helpful guidance, see the official Thames Water sewer pipe responsibility page, which explains when a homeowner is usually responsible for drainage pipes and when Thames Water may be responsible for shared or public sewer sections. Thames Water states that homeowners are responsible for waste drainage pipes within their property boundary if those pipes serve only their property. Shared sections may fall under Thames Water responsibility.
This is why proper diagnosis matters. If you are unsure whether the issue is private, shared, or public, Drains24 can inspect the drainage problem, check the likely cause, and advise on the most sensible next step.
